FERPA clearly states that student information may only be released to the student and to anyone the student has given written
consent. In person is the most secure way to discuss student records, however, many times that is not an option. When the student
grants written consent, the recipient sets up a security phrase for use in these situations. In order to avoid giving a hacker
sensitive information, follow these guidelines for student privacy and security.
Avoid discussing sensitive issues over the phone. Try to speak in person if possible.
If necessary to discuss over the phone, have the caller use the security phrase set up on MyRED for those who have written